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    Frequently asked questions

    Can I get a discount code?

    Depending on your order, additional discounts can be applied. If you wish to make a larger order, contact our Customer Support Team to receive a discount code.

    How Can I Pay for my Skylight?

    We accept PayPal, PayPal Pay Later, Credit and/or Debit Cards (Stripe), Google Pay, Amazon Pay and Direct Bank Transfer. You will see these payment methods offered to you upon check out. Unfortunately, we only accept payment in advance.

    Can I place an order over the phone?

    We don't take orders over the phone.

    May I calculate the shipping costs to my location?

    Yes, you can. If you go through to checkout, it will work out the shipping costs and options without placing an order.

    What is the warranty period of the skylights?

    We offer 20 years sealing warranty on all of our skylights. Our warranty is CE certified and meets European standards. As long as you install your skylight unit as per our instructions, the warranty is valid for twenty years.